Booking

Privacy Policy

Privacy policy

The operators of these web pages take the protection of your personal data very seriously. We handle your personal data confidentially and in compliance with the statutory data protection regulations and this privacy policy.

Use of our website is normally possible without providing any personal data. Insofar as personal data is collected on our web pages (for example, name, address or email address), this will always be provided on a voluntary basis wherever possible. This data will not be passed on to third parties without your express consent.

Please note that the transmission of data via the internet (e.g. communication by email) may be subject to security vulnerabilities. It is not possible to protect data completely against access by third parties.

Cookies

These web pages sometimes use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our service more user friendly, effective and secure. Cookies are small text files that are placed on your computer and stored by your browser.

The majority of cookies we use are so-called session cookies. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit.

You can configure your browser so that you are informed when cookies are set and only allow cookies on an individual basis, block cookies entirely or in specific cases, and delete cookies automatically when you close your browser. Deactivating cookies may restrict the functionality of this website.

Server log files

The provider of the web pages automatically collects and stores information that your browser transmits to us in so-called server log files. This information includes:

This data cannot be attributed to any specific individual. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of any concrete indications of unlawful use.

Google Analytics

This website uses functionality of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called cookies. These are text files stored on your computer that enable analysis of your use of the website. The information about your use of this website collected by the cookie is usually transmitted to a Google server in the USA and stored there.

IP anonymisation

We have enabled IP anonymisation functionality on this website. Your IP address is thereby truncated by Google in a member state of the European Union or other state party to the European Economic Area agreement before being transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. Google uses this information on behalf of this website’s operator to evaluate your use of the website, to compile reports about website activity and to provide further services relating to website and internet usage to the website operator. The IP address transmitted for the purposes of Google Analytics is not combined with any other data from Google.

Browser plugin

You can prevent the storage of cookies by configuring your browser software accordingly; however, please note that you may not benefit from the full functionality of this website if you do so. In addition, you can prevent the data generated by the cookie relating to your use of the website (including your IP address) from being sent to and processed by Google by downloading and installing the browser plugin from the following link: http://tools.google.com/dlpage/gaoptout?hl=en

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that will prevent the collection of your data on future visits to this website: disable Google Analytics

You can find more information on how Google Analytics processes user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

Data processing on our behalf

We have concluded a contract with Google to process data on our behalf and fully apply the strict requirements of the German data protection authorities when using Google Analytics.

Demographics in Google Analytics

This website uses the Google Analytics demographics functionality. This enables reports to be produced that state the age, gender and interests of website visitors. This data is sourced from interest-based advertising from Google and visitor data from third-party providers. This data cannot be attributed to any specific individual. You can disable this function at any time via the display settings in your Google account or you can prohibit the collection of your data by Google Analytics as described in the section headed ‘Objection to data collection’.

SSL encryption

This website uses SSL encryption for security reasons and to protect the transmission of confidential information, such as enquiries you send to us as the website operator. You can identify an encrypted connection from the browser’s address bar, where the ‘http://’ changes to ‘https://’, and from the lock symbol in your browser line.

When the SSL encryption is enabled, the data you transmit to us cannot be read by third parties.

Right of access, deletion, restriction

You have a right of free access to information about your stored personal data, its origin and recipients, and the purpose for which it is being processed, as well as a right to rectify, restrict or delete this data. If you have any further questions on the issue of personal data, you can contact us at any time at the address given in our legal notice.

Objection to advertising emails

We hereby prohibit the use of our contact details, published in accordance with our obligation to supply a legal notice, for the purpose of sending us advertising material that we have not expressly requested. The operators of these web pages expressly reserve the right to take legal action in the event that unsolicited advertising information is sent to them, for example as spam emails.